Payment methods and delivery
PAYMENT AND DELIVERY METHODS
Payment in the nuggelasule.hr webshop is possible in the following ways:
- Credit and debit cards
- by bank transfer
- cash on delivery (only for Croatia)
Fixed conversion rate: €1 = 7.53450 kn
PAYMENT BY CARD
For card payments, the nuggelasule.hr webshop uses the ShopifyPay payment platform.
One-time payment
Products on the website can be paid for in a single payment using the following credit and debit cards:
- Visa Premium
- Visa
- MasterCard
- Diners
- Maestro
- Discover
PAYMENT BY CASH ON DELIVERY
You can pay for all orders in cash upon pickup, regardless of which delivery service you choose.
It is not possible to pay by cash on delivery with personal collection at the address Joze Martinovića 15, 10000 Zagreb.
REMARK: Payment by cash on delivery is possible only in Croatia.
PAYMENT BY DIRECT BANK TRANSACTION
All orders can be paid for by direct bank transfer (bank transfer). After completing your order, you will receive an e-mail with the details you need to make a payment to our account. You can pay the invoice via online or mobile banking or by general payment order at a bank, post office or FINA counter.
If you pay from a foreign bank, all bank transaction costs are borne solely by the payer.
We will ship the shipment after the payment is visible on our bank account. We do not deliver the goods based on a payment receipt.
DELIVERY
The package is delivered to the selected address via delivery services:
CROATIA: Croatian Post (Package 24) or GLS or BOX NOW delivery to parcel machines
ABROAD : DPD
CROATIA
Fast delivery (usually 1-3 business days, during major sales promotions 5-7 business days or more*). The buyer can choose whether they want delivery by HP (Paket24) or GLS delivery service or delivery to BOX NOW parcel machines.
Shipping price:
for orders up to €39 (293.85 kn) = €4 (30.14 kn) Paket24 or €5 (37.67 kn) or €3 BOX NOW parcel machines
for orders over €40.00 (301.38 kn) = FREE
Free shipping for orders over €40.00 (301.38 kn) is valid only in Croatia.
*Delivery speed may vary from usual during holidays, non-working days, during major sales promotions and other situations where delivery difficulties may occur.
ZONE 1
Slovenia
Shipping price:
for orders up to €69 (519.88 kn) = €7 (52.74 kn)
for orders over €70.00 (527.42 kn) = FREE
ZONE 2
Austria, Germany, Czech Republic, Slovakia, Hungary, Poland
Shipping price:
for orders up to €69 (519.88 kn) = €8.50 (64.04 kn)
for orders over €70.00 (527.42 kn) = FREE
ZONE 3
Belgium, Luxembourg, Netherlands, Denmark
Shipping price:
for orders up to €69 (519.88 kn) = €10 (75.35 kn)
for orders over €70.00 (527.42 kn) = FREE
OTHER EU COUNTRIES
On request
BOSNIA AND HERZEGOVINA
You can place an order on the website nuggelasule.ba
IMPORTANT: International delivery times depend on the specific country and the possibilities of transport, or sending the shipment at a certain time. For all questions, we are available at info@nuggelasule.hr
Orders and payments received from Monday to Thursday are shipped the next business day (or after visible payment in the case of bank transfer).
Orders and payments received on Friday, Saturday and Sunday will be shipped on Monday.
In the event of holidays and public holidays, the time of sending and delivery/delivery of the package is transferred to the first following business day.
If you would like delivery on a specific date, please let us know in the notes when ordering.
For any additional questions, please send us an inquiry at info@nuggelasule.hr